Refund & Cancellation Policy

1. Service Cancellation

• Clients can request the cancellation of services at any time before the service commencement date.
• To cancel a service, please notify us at least 24 hours before the agreed start time.

2. Refund Eligibility

• Full Refund: A full refund will be processed if the cancellation request is made more than 48 hours before the service start date.
• Partial Refund: If a cancellation is made within 24 to 48 hours before the service start date, a partial refund (minus administrative charges) may be provided.
• No Refund: No refund will be provided for cancellations made less than 24 hours before the service start date or after services have commenced.

3. Refund Processing Time

Refunds will be processed within 7-10 business days from the date of cancellation, and the amount will be credited back to the original payment method.

4. Medical Equipment & Supplies

• If you cancel an order for medical equipment before delivery, a full refund will be issued.
• No refund will be provided once the equipment has been delivered, unless there is a defect or malfunction.

5. Termination by Medfind

Medfind reserves the right to cancel or terminate services due to non-compliance with our terms, unsafe working conditions, or failure to pay. In such cases, no refund will be provided.

6. Changes to Services

If there is a change in the scope of services after they have begun, any additional costs will be communicated and agreed upon before continuing. Any cancellation post-change will be subject to the refund policy mentioned above.

Contact Us

If you have any questions or concerns about our Refund & Cancellation Policy or our practices regarding your refund information, please contact us at info@medfind.in.

Thank you for choosing MedFind for your home healthcare needs. We are honored to serve you and are committed to protecting your privacy every step of the way.